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Number Redirection

Number Redirection can be used to direct calls from your old number or inform callers of your new number.

Number Redirection offers a choice of three options to suit your needs:

  • Announcement plus Redirection - A recorded announcement tells the caller the new number and then the call is automatically diverted from the old number to the new number.
  • Redirection only - Calls are automatically diverted from the old number to the new number
  • Announcement only - A recorded announcement tells the caller the new number.

Features and Benefits

With Number redirection you can:

  1. Can retain use of an old number while transitioning to a new number
  2. Maintain continuity of business after a move or a technology change.
  3. Delay cost of new stationery until old stationery runs out, and the cost of changing can be spread over a long period of time
  4. 3 Service Options available
  5. No Connection Fee.

Number Redirection offers 2 package types:

1. Pre-paid fixed term

  • Pre-paid for a fixed term of 3, 6 or 12 months after which the service is automatically cancelled
  • Customer is charged a single once-off fee at the beginning of the term
  • Does not support modification to Destination Number
  • Not entitled to rebate if redirection cancelled earlier than term of package
  • Must be preselected to Telstra (if usage charges apply).

2. Standard monthly package

  • Customer is charged nil connection fee with an ongoing rental charge
  • Supports modification to Destination Number
  • Only package available for Indial services.

Pricing

Basic/PSTN Service Pricing
    • Standard monthly package rental

$27.45 per month post paid

    • Pre-paid fixed term packages rental

$33 for 3 months

$66 for 6 months

$130 for 12 months.

Indial Service Pricing
    • Standard monthly package rental

$109.95 per month post paid, for each number block.