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Evotec Service Charges

Standard Remote Change

Service Fee

Minimum Fee

Per 30 minutes thereafter

Standard Customer

$35.00

$130.00

$95.00

(5 working day processing period)

(Includes first 30 minutes)

PriorITel Customer

$0.00

$70.00

$70.00

(24 hour processing period)

(Includes first 30 Minutes)

Emergency Remote Change

Service Fee

Minimum Fee

Per 30 minutes thereafter

Standard Customer

$325.00

$465.00

$140.00

(4 hour processing period)

(Includes first 30 minutes)

PriorITel Customer

$60.00

$130.00

$70.00

(2 hour processing period)

(Includes first 30 minutes)

Standard On-Site Service

Service Fee/ Call out

Minimum Fee

Per 30 minutes thereafter

Standard Customer

$90.00

$185.00

$95.00

(Includes first 30 minutes)

Standard Customer (CBD)

$175.00

$270.00

$95.00

(Includes first 30 minutes)

PriorITel Customer

$65.00

$135.00

$70.00

(Includes first 30 minutes)

PriorITel Customer (CBD)

$130.00

$200.00

$70.00

(Includes first 30 minutes)

St George Customer

$65.00

$140.00

$75.00

(Includes first 30 minutes)

St George Customer (CBD)

$145.00

$220.00

$75.00

(Includes first 30 minutes)

Emergency Weekday Service

Callout

Minimum Fee

Per 30 minutes thereafter

(Non PriorITel)

Standard Customer

$770.00

$1,890.00

$140.00

(Includes first 4 hours)

Standard Customer Plus

$1,430.00

$2,550.00

$140.00

(Includes first 4 hours)

Scheduled Weekend Service

Callout

Minimum Fee

Per 30 minutes thereafter

Standard Customer

$270.00

$1,310.00

$130.00

(minimum 4 hours)

PriorITel Customer

$135.00

$895.00

$95.00

(Callout fee only)

(minimum 4 hours)

Emergency Weekend/ Out of Hours Remote

Service Fee

Minimum Fee

Per 30 minutes thereafter

Standard Customer

$375.00

$515.00

$140.00

(Includes first 30 minutes)

Prioritel Customer

$250.00

$345.00

$95.00

(Includes first 30 minutes)

Emergency Weekend/ Out of Hours Service

Callout

Minimum Fee

Per 30 minutes thereafter

Standard Customer

$1,320.00

$2,200.00

$140.00

(Includes first 4 hours)

Standard Customer Plus

$1,980.00

$2,700.00

$140.00

(Includes first 4 hours)

PriorITel Customer

$275.00

$930.00

$95.00

(Includes first 4 hours)

       

IT Services

 

Non-Maintenance

SMB with Maintenance

Education with Maintenance

     

$150.00 per hour

$125.00 per hour

$105.00 per hour

     

Data Cabling and Electrical Services

 

Call-Out Fee

Standard Rate

Time and 1/2

Double Time

$80.00

$46.61 per half hour

$56.87 per half hour

$67.12 per half hour