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Evotec Service Charges

Standard Remote Change

Minimum Fee

Per 30 minutes thereafter

Standard Customer
(Response times may vary)

$120.00
(Includes first 30 minutes)

$85.00

PriorITel Customer
(24 hour processing period)

$60.00
(Includes first 30 Minutes)

$60.00

Emergency Remote Change

Minimum Fee

Per 30 minutes thereafter

Standard Customer
(4 hour processing period)

$450.00
(Includes first 30 minutes)

$125.00

PriorITel Customer
(2 hour processing period)

$120.00
(Includes first 30 minutes)

$60.00

Standard On-Site Service

Callout

Per 30 minutes thereafter

Standard Customer (CBD)

$245.00
(Includes 1/2 hour)

$85.00

PriorITel Customer (CBD)

$180.00
(Includes 1/2 hour)

$60.00

Standard Customer

$165.00
(Includes 1/2 hour)

$85.00

PriorITel Customer

$120.00
(Includes 1/2 hour)

$60.00

Emergency Weekday Service
(Non PriorITel)

Callout

Per 30 minutes thereafter

Standard Customer 
(Under 50 ends, No Apps)

$700.00
(Includes 1/2 hour)

$125.00
(Minimum 4 hours)

Standard Customer Plus
(Above 50 ends / Call Center / Gate View)

$1300.00
(Includes 1/2 hour)

$125.00
(Minimum 4 hours)

Scheduled Weekend Service

Callout

Per 30 minutes
thereafter

Standard Customer

$245.00
(Callout fee only)

$115.00
(Minimum 4 hours)

PriorITel Customer

$120.00
(Callout fee only)

$85.00
(Minimum 4 hours)

Emergency Weekend/
Out of Hours Service

Callout

Per 30 minutes
thereafter

Standard Customer
(Under 50 ends, No Apps)

$1200.00
(Callout Fee only)

$125.00
(Minimum 4 hours)

Standard Customer Plus
(Above 50 ends / Call Center / Gate View)

$1800.00
(Callout Fee only)

$125.00
(Minimum 4 hours)

PriorITel Customer

$250.00
(Callout Fee only)

$85.00
(Minimum 4 hours)

     

IT Services

 

Non-Maintenance

SMB with Maintenance

Education with Maintenance

$150.00 per hour

$125.00 per hour

$105.00 per hour

Data Cabling and Electrical Services

 

Call-Out Fee

Standard Rate

Time and 1/2

Double Time

$80.00

$46.61 per half hour

$56.87 per half hour

$67.12 per half hour

               

  • All pricing is ex-GST. Pricing applies to metropolitan areas of Sydney, Melbourne and Brisbane. Regional and inter-state charges will be based on location and contractor availability. In Sydney, North Sydney and Parramatta are classified as CBD.