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My IC Web

Alcatel-Lucent OmniTouch 8600 My Instant Communicator Web for Office (My IC Web for Office) is a full IP-based unified communications web application which allows the user to tailor the routing options and to get access to voice mails as well as communication logs.

The user can keep in touch with their company anywhere using any desktop web browser as soon as they have internet access.

User routing options

With the user routing options, the user can choose to forward all their incoming business calls to any other phone number.

Voice mails

The “Voice mails” panel provides the following information:

  • Caller name
  • Date / time of left messages
  • Messages duration

The user can perform the following actions:

  • Call back the caller
  • Listen to the voice mails
  • Delete the message

Contact Search

The contact search enables the user to look for any company contact. The contact search engine provides contacts from the OmniPCX Office RCE directory or from any external LDAP server thanks to the Universal Directory Access (UDA) capability of the OmniPCX Office RCE.

Dialler

My IC Web for Office comes with a dialler that enables the user to enter directly the number they want to call. My IC Web is not a soft-phone, audio must be handled with a phone.